Veterans Track

Introduction to Product Architectures

Product architecture from a product manager's lens — covering vision, discovery, prioritisation, experimentation, growth and product quality management.

Domain 01 · Product Vision & Strategy

Pillar 01

Vision & Mission

Defines the north star of the product — the problem it solves, the users it serves, and the long-term aspirational outcome.

North starProblem statementTarget usersOpportunity sizing

Pillar 02

Product Strategy

Translates vision into market positioning, differentiation and long-term strategic bets.

PositioningDifferentiationMarket focusStrategic bets

Pillar 03

OKRs & Success Metrics

Objectives and KPIs that connect product outcomes to measurable business value.

OKRsKPIsLeading indicatorsLagging indicators

Pillar 04

Competitive Landscape

Continuous mapping of competitors, substitutes and market shifts to sharpen positioning.

CompetitorsSubstitutesWin/loss analysisMarket shifts

Domain 02 · Discovery & User Understanding

Research 01

User Research

Qualitative and quantitative research including interviews, usability testing and surveys.

InterviewsUsability testsSurveysDiary studies

Research 02

Personas & Segments

Behavioural segmentation translated into actionable personas and JTBD models.

PersonasBehavioural segmentsJTBDEmpathy maps

Research 03

Journey Mapping

Visualisation of user experience touchpoints, friction points and emotional highs/lows.

TouchpointsPain pointsDelightService blueprint

Research 04

Demand Signals

Signals from NPS, support tickets, reviews and search trends revealing unmet needs.

NPSApp reviewsSupport ticketsChurn signals

Domain 03 · Prioritisation & Roadmap

Framework 01

Prioritisation Models

RICE, WSJF, MoSCoW and ICE frameworks for ranking competing demands.

RICEMoSCoWWSJFOpportunity scoring

Framework 02

Product Roadmap

Now/Next/Later and quarterly roadmap structures aligning stakeholders without overcommitting.

Now/Next/LaterQuarterly themesOutcome-basedStakeholder view

Framework 03

Dependency Management

Tracking cross-team and system dependencies that impact delivery timelines.

Cross-team depsAPI contractsBlocking itemsDependency graph

Framework 04

Capacity & Trade-offs

Balancing features, technical debt, reliability and compliance obligations.

Feature vs debtCapacity planningComplianceRisk appetite

Domain 04 · Delivery & Experimentation

Delivery 01

Agile Ceremonies

Sprint planning, reviews and retrospectives driving iterative delivery and learning.

Sprint planningReviewsRetrospectivesKanban

Delivery 02

Feature Flags & Rollouts

Progressive exposure through canary releases, beta cohorts and kill-switches.

Feature flagsCanary rolloutKill switchBeta cohorts

Delivery 03

A/B & Multivariate Testing

Controlled experiments validating hypotheses with statistical confidence.

HypothesisA/B testsStatistical significanceHoldout groups

Delivery 04

Go-to-Market Readiness

Launch coordination across marketing, support, sales and legal teams.

Launch checklistSales enablementSupport readinessLegal sign-off

Domain 05 · Product Quality & Growth

Quality 01

Engagement Metrics

DAU/MAU, retention and feature adoption metrics showing ongoing value delivery.

DAU/MAURetentionFeature adoptionActivation

Quality 02

Monetisation Health

LTV/CAC, conversion funnels and churn metrics validating business sustainability.

LTV/CACFunnelsChurnExpansion revenue

Quality 03

NPS & Satisfaction

Tracking customer experience quality through NPS, CSAT and CES.

NPSCSATCESDetractor analysis

Quality 04

Growth Loops

Referral systems, viral loops and PLG motions reducing dependency on paid acquisition.

Viral loopsReferralPLGPaid dependency